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Resume

Work
Experience

2024 - Present

Research Analyst

AMG Research

Built and manages four AI agents for analysis workflows, including onboarding key stakeholders.

Writes visually-compelling reports that effectively communicate key insights.

Assists clients with facilitating usability tesing.

2023 - 2024

Designer

Freelance

Collaborated with marketing teams and business owners to enhance their website user interface, improving engagement and usability.

2023 - 2023

User Experience Generalist
University of Pittsburgh

Digital Scholarship Services

Designed and developed a research web application, including 7 wireframes and 4 mockups, to improve access to metadata.
Completed front-end development using HTML, JavaScript, and Bootstrap.
Led usability testing with surveys and conducted user interviews to gather feedback on design improvements.
Streamlined qualitative data analysis using Atomic UX and Figma, enhancing stakeholder confidence in project direction.
Led presentation of project outcomes to stakeholders.

2023- 2023

Content Manager

University of Pittsburgh

History of Art & Architecture

Designed sitemaps and  implemented content strategies for 2 academic websites, utilizing WordPress and Drupal, to communicate the value of higher education projects.
Created a comprehensive data visualization of 80+ professionals' research connections in Neo4j, highlighting collaboration opportunities.
Managed two concurrent projects and maintained  communication with stakeholders.

2023- 2023

User Experience Researcher

University of Pittsburgh

Digital Narrative & Interactive Design

Conducted 11 user interviews to capture insights on customer and stakeholder needs, resulting in the development of user personas and user journeys.
Conducted usability testing on a data intake form through focus groups and surveys. 
Created mockups of a project archive website. 

Education

Graduated

University of Pittsburgh | Master’s Degree

Master of Library & Information Science (MLIS)  with focus in User Experience

Graduated

Allegheny College | 

B.S. Computer Science

Minor in Environmental Writing

Skills
& Expertise

  • Agent Building in CoPilot, ChatGPT

  • Qualitative Research Methods

  • Usability Testing

  • 1-1 Interviews 

  • Contextual Inquiry

  • User Empathy

  • Stakeholder Management

  • Cross-Functional Collaboration

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Interested in learning more about how my experience can assist you?
 

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